Pre-Admission Solutions
The actual hospital stay represents just 4.8 days of the patient’s journey of care.
So we put CareNavigator™ to work for you and your patient before the patient is admitted to your hospital. The patient will be much better prepared for the planned hospital stay, discharge, and return to wellness.
- Forms are filled out
- Patient health education is delivered
- Medication instructions are prepared
- Appropriate appointments are scheduled
- The patient is oriented with hospital information
The hospital is prepared to admit the patient with individualized Care Maps as the clinical team determines the education content to be scheduled for delivery when the patient is in the hospital.
- Special communication such as email alerts and reminders are set up, such as appointment reminders and medication refills.
- Surveys are scheduled to make sure clinicians and other hospital staff will be getting real time feedback
- Education components are placed on the patient’s “health dashboard,” viewed, and automatically documented into the hospital EMR
These practices demonstrate support for the patient that will continue across the transition of care.
The results:
- Clinicians who are better prepared to treat not just a condition, but a person.
- Patients who are better informed, feel in control, are better prepared for the planned in-patient experience, and more likely to report strong satisfaction levels.