In-Patient Solutions
Because Skylight is integrated with hospital information systems, the system knows exactly who and why the patient is in the bed.
When the patient is brought into the room, he can be shown welcome, orientation and safety videos, and the admitting nurse can guide the patient on the use of CareNavigator™.
This brief amount of time it takes to show the patient how to use the system is paid back many times over.
Patient requests for non-clinical services, such as room service, dining, housekeeping, cleaning, a request for a chaplain’s visit, or other services, are directly routed to the appropriate department, relieving the nurse of what otherwise could become a time-consuming non-clinical task.
With real-time feedback, hospitals can take action to address concerns with regard to cleanliness, noise, or other satisfaction issues that affect patient perceptions of quality.