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One More Year Closer to Engaged and Satisfied Patients

12.17.2014

Patient engagement and satisfaction have been the topic of discussion for a number of years and are high on the list of priorities for every hospital CEO and management team. For the most part, these discussions have been theoretical and exploratory. In 2014, things changed. The understanding of why and how to engage and satisfy…
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Skylight Healthcare Systems Acknowledged with eHealthcare Leadership Award for Third Year

12.17.2014

SAN DIEGO – Dec. 17, 2014 – Skylight® Healthcare Systems, developer of the industry’s most comprehensive patient engagement platform for hospitals and health systems, was named the Gold Winner in Business/Process Improvement Applications and Products for the category of Best Patient Access and Convenience in the 2014 eHealthcare Leadership Awards. This leading awards program recognizes…
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5 Ways to Ensure Successful Patient Engagement

12.04.2014

There are many factors that have made patient engagement an elusive achievement for many hospitals. For one, it requires patients to be involved in a system that has, over years, made them powerless and passive. To change this, health care needs to empower and engage patients. There are five things that hospitals must have to…
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13 Questions to Ask When Building your Patient Engagement Strategy

11.19.2014

Is patient engagement one of your organization’s top priorities for 2015?  If you are like most hospitals, it probably is. 2015 is right around the corner! Chances are you are developing, or at least thinking about, your patient engagement efforts for next year. Before you begin, here are 13 questions to ask: 1.    What do…
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New Readmission Penalties Livens up Population Health Initiatives

11.12.2014

CMS Readmissions penalties increased to 3 % on Oct. 1 and three more conditions were added to the list. The changes have reinvigorated conversations around population health management and care coordination. Not a day goes by when you don’t read about the latest nifty technology and new gadget that claim to help patients or doctors…
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We All Seem to Speak a Different Language in Health Care

10.31.2014

Last week I attended the UHC Annual Meeting in Las Vegas. Skylight was one of five companies that presented in the innovation challenge. Rick Holbrook, our CTO, did a phenomenal job. He gave the best 7-minute presentation of the bunch. But, of course, I’m biased. Here is a quick snippet of Rick’s presentation. I was…
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